Privacy Policy

Effective May 31, 2026 IntegrateIT ("we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have. It applies to our website, customer portal, and our communications with you, including text messages. INFORMATION WE COLLECT • Contact details you provide — name, phone number, email address, service address. • Project and account information related to the audio-visual, smart-home, network, and security work we perform for you. • Messages and consent records when you contact us or opt in to text messaging. • Basic technical data (such as device and usage information) when you visit our website. HOW WE USE YOUR INFORMATION • To schedule, perform, and support your installation and service work. • To send appointment reminders, technician arrival updates, invoice and payment notices, and customer-care replies. • To respond to your questions and requests. • To operate, secure, and improve our website and customer portal. SMS / TEXT MESSAGING When you provide your mobile number and opt in, you consent to receive SMS text messages from IntegrateIT related to your account and service — for example: appointment scheduling and reminders, technician arrival and ETA updates, service and ticket notifications, invoice and payment notifications, and customer-care responses. Message frequency varies based on your account activity. Message and data rates may apply. You can opt out at any time by replying STOP to any message; reply HELP for help. Opting out of text messages will not affect the other services we provide to you. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent are not shared with any third parties or affiliates. We share mobile data only with service providers that help us deliver the messaging service (such as our messaging carrier), and only as needed to operate that service. INFORMATION SHARING We do not sell your personal information. We share information only: (a) with service providers who perform work on our behalf under confidentiality obligations; (b) when required by law or to protect our rights; or (c) with your direction or consent. DATA RETENTION We keep personal information for as long as needed to provide our services, comply with our legal obligations, resolve disputes, and enforce our agreements. SECURITY We use reasonable administrative, technical, and physical safeguards designed to protect your information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security. YOUR CHOICES AND RIGHTS • You may request access to, correction of, or deletion of your personal information. • You may opt out of text messages at any time by replying STOP. • You may contact us with any privacy question using the details below. CHILDREN'S PRIVACY Our services are intended for adults. We do not knowingly collect personal information from children under 13. CHANGES TO THIS POLICY We may update this Privacy Policy from time to time. The "Effective" date above reflects the latest version, and material changes will be posted on this page. CONTACT US IntegrateIT Overland Park, Kansas, USA Phone: (913) 804-7575 Email: privacy@integrateit.tech